Simplifying the day to day of medical practitioners everywhere

At a Glance

Over the last 18 months we have created SmartPrac, a cloud based intuitive practice management system for medical practitioners geared for streamlined systems and optimum efficiency.






UX Design
Web Design
Custom Development
Digital Strategy


Web App
Mobile App

The Challenge

As a medical practitioner in South Africa, it is very difficult to run a functional and successful business and difficult to deliver high quality patient centered care and support. Like most businesses, day to day management is difficult due to various factors, including time, bandwidth, resources, energy and so forth.

Currently medical practitioners operate on separate and multiple systems for general admin businesses processes such as patient filling, scheduling, billing and stock management. Furthermore these systems are built with specific and limiting hardware requirements (that look like DOS!), require intensive training and a full-time IT team to keep them operating. This disjointed approach limits efficiency, decreases the quality of patient care and negatively affects cashflow and revenue.


Our Approach

At SmartPrac we’ve developed a culture of purpose and innovation. We aim to solve the inefficiency of health care system processes in Africa and creative an environment of high quality patient centered care.

The web-based services allow users to login anytime from anywhere and is accessible from a variety of platforms, such as desktop, mobile or tablet on any internet connection.

Core features include Appointment Scheduling, Treatment Notes, Invoices & Accounting, Reporting and Mobile.

The Results

Smartprac gets small practices up and running immediately, without previous requirement of skills, significant setup time or capital outlay and all with localised integration.

As one of our most successful in-house builds we’re quite excited to be changing the way healthcare and patient centered care is approach in South Africa!

Stakeholders in South Africa’s health care sector should consider technology advances, PPPs
and value-based funding models as viable ways to lower costs and improve patient outcomes. Organisations that develop and refine such models are more likely to become industry leaders, grow their market share and address the country’s health care challenges.

– Deloitte, 2015 Health Care Outlook South Africa!

From our clients

  • Chad Counts
    Working with Altivex came at the perfect time for our startup.  In Altivex, we found a talented and diverse group of creative that was capable of adapting to the needs and challenges our projected faced. The design team offers clean and modern styling. The technical development team works across mobile and web platforms. Their staff is flexible and can increase or decrease hours to meet your budget. I can’t imagine finding a company with more solutions to offer.
    - Chad Counts - Owner & General Partner - Counts Business Consulting, LLC
  • Comrade Fatso
    Altivex's work consistently exceeds my expectations. Their approach is very straightforward. What they did for Shoko Festival, and the direction they pushed it in - I couldn’t ask for anything more.
    - Comrade Fatso - Creative Director of Shoko Festival
  • Fiona Davern
    Altivex created Ndalo Media's corporate website. It's not easy to please a client who is also in the business of content creation and design, but from start to finish I found them to be reliable, professional, solution-orientated, always ready to accommodate our requests and excellent communicators. With regards to the website design, we provided a very clear brief and Altivex took that and improved on it tremendously, creating a contemporary, colourful yet clean website that is a brilliant reflection of Ndalo Media. This project was well executed and every deadline was met. I would not hesitate to recommend Altivex.
    - Fiona Davern - Group Executive Editor, Ndalo Media

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